Bespoke
Onboarding for Your Hosted Database

Optimize, integrate, and configure your database with expert support

An onboarding program customized and tailored to your database needs

Whether you’re an experienced database professional or you’re just starting out, it’s always nice to have some assistance.

For customers that meet data and spending thresholds, Timescale offers JOIN. This program helps customers join, optimize, and integrate their Timescale database to their specific needs and requirements. It includes tutorials, one-on-one sessions, and consulting that speed up the adoption and onboarding process.

Customers benefit from shorter onboarding times, performance enhancements, and reduced costs due to savings realized from optimization.

Tutorials

One-on-one sessions

Consulting

Benefits

Shorter onboarding

Performance boosts

Reduced costs

Faster onboarding that leads to better performance

With JOIN, the average customer sees their onboarding process cut nearly 50%. Other benefits include:

90+%

Compression Rate1

20TB

Storage Reduction1

$212,400

Annual Cost Savings1

1 - These results are averages and subject to your workload and use case complexity.

Experts by your side through every step

Experts by your side through every step

JOIN pairs you with industry experts who work with you to build a customized onboarding program tailored to your specific project requirements and needs. 

Throughout the program, you’ll receive expert guidance and participate in live demonstrations, interactive workshops, and learn from tutorials. All of these will teach you the best practices to help you optimize your database: 

  • Query performance
  • Ingestion rate
  • Compression rate
  • Compute and memory use
  • Reliability
  • Scalability
  • Stability