Company and use case

General Galactic, creators of the Crystal Water Monitor, specialize in providing innovative solutions for pool and hot tub maintenance. Their flagship product, the Crystal Water Monitor, continuously measures water chemistry and alerts users to any necessary adjustments. This technology ensures that pool and hot tub owners can maintain safe and balanced water conditions effortlessly, reducing the need for frequent manual testing.

Performance problems to solve

Before adopting Timescale, General Galactic struggled with efficiently managing and querying the extensive time-series data generated by their Crystal Water Monitors. The traditional database solutions they initially used led to slow query responses and high maintenance overhead. These issues made it difficult to deliver real-time insights and maintain a seamless user experience, which is crucial for their product's reliability and customer satisfaction.

Performance gains unlocked

With Timescale, General Galactic significantly improved their data management and query performance. Timescale's advanced features, such as continuous aggregates and compression, enabled real-time data analysis and reduced operational complexities. This transition allowed General Galactic to provide their customers with timely and accurate water quality updates, enhancing overall user satisfaction and trust in their products.