Feb 27, 2025
Posted by
Anya Sage
Whether you're building your first industrial IoT application or modernizing legacy systems, understanding IT/OT convergence (connecting information technology and operational technology) is critical for industrial development.
IT/OT convergence enables leveraging the data collected in the OT environment for more informed, real-time decision-making. It aims to improve operations and optimize processes through digital technology and data analytics.
In this article, we explain the meaning of IT/OT convergence, what drives IT/OT separation, why convergence is needed, and key integration components and considerations.
IT/OT convergence brings business intelligence to process automation. It bridges the gap between distributed computing power, data processing, and the OT systems that manage and control industrial operations.
OT systems have traditionally been isolated from information technology (IT) systems, with an “air gap” between the two domains. That gap is rapidly disappearing as more industrial equipment becomes web-ready and industrial organizations adopt Industry 4.0 and related Industrial Internet of Things (IIoT) technologies.
Let's examine why these systems were separate. The IT and OT worlds have shared little meaningful data and relied on oversight from staff with different skill sets. Traditionally, IT and OT teams have had different priorities:
Traditional industrial protocols have also presented an integration challenge. OT systems, particularly Supervisory Control and Data Acquisition (SCADA) networks, typically use protocols like Modbus or PROFINET. Such protocols were designed for serial or LAN-based communication rather than modern web applications.
Legacy industrial equipment from different manufacturers frequently relies on proprietary or vendor-specific protocols and closed systems that resist integration with modern IoT tech stacks. Even when using standard protocols, differences in implementation and vendor-specific extensions create significant barriers to interoperability.
Some systems operate on different network architectures, security models, and hardware lifecycles measured in decades (not years) since traditional industrial equipment often has very long lifecycles.
While different developers have varying perspectives based on their integration experience about which protocols support IT/OT convergence in which architectures, the following diagram maps common protocols you might encounter when building industrial apps. It shows some traditional protocols while others are used more commonly in IT/OT integration.
Siloed IT and OT systems result in missed opportunities for operational efficiency improvement and informed decision-making.
Picture a manufacturing or energy plant running critical equipment 24/7, generating terabytes of sensor data. Since this data traditionally lived in isolated OT systems, it was nearly impossible for developers to build modern real-time monitoring or predictive maintenance applications. That's where IT/OT convergence comes in—transforming how industrial applications are built.
By enabling real-time data exchange between two previously separate domains, IT/OT convergence leads to improved operational efficiency, better data analysis, enhanced decision-making, and optimized processes, ultimately increasing productivity and reducing costs.
Gartner lists IT/OT integration as one of the “must-have capabilities” for global industrial IoT platforms in its Magic Quadrant for Global Industrial IoT Platforms. Here’s how Gartner describes the integration function:
“This function includes tools and technologies, such as communications protocols, APIs and application adapters, which address the data, process, enterprise application and IIoT ecosystem integration requirements across cloud and on-premises implementations for end-to-end IIoT solutions. IIoT platforms integrate into IIoT devices (for example, communications modules and controllers), IIoT gateways, historians OT systems (hardware, software and industrial apps) and enterprise applications (for example, ERP, materials requirements planning [MRP], supply chain management and CRM).” - Source
This focus on IT/OT integration underscores the importance of platforms that can effectively integrate IT (equipment) data and OT (sensor) data to allow more automation and drive operational intelligence.
From a developer's standpoint, IT/OT convergence opens up exciting possibilities:
Transforming isolated systems to converged IT/OT environments is a process that involves data, workflow, and information security considerations. A practical roadmap would include the following steps:
Building a reliable and efficient data pipeline is at the heart of IT/OT convergence, which usually involves creating a seamless flow from “shop floor to top floor,” as the industry calls it. This expression describes how smart components deliver detailed performance metrics and fault messages to plant management and engineering departments, streamlining maintenance and decreasing downtime. This modern approach introduces several key components:
Though IIoT architectures can take as many forms as there are use cases, below is an example of an industrial data flow in its most basic form.
In this sample diagram:
Since a robust time-series platform optimized for real-time analytics is foundational to integrating IT and OT, it’s worth mentioning some core characteristics and requirements of industrial time-series data management:
Query performance, ingest performance, cost, and support for both OT and IT data (relational and time-series data) are all considerations in choosing the right platform for your industrial integration project.
Additionally, given the mission-critical nature of industrial operations (and thereby stringent data accuracy and consistency requirements), another consideration when choosing an IIoT database is ACID compliance. A single application database meeting the above requirements would support stack simplification.
Beyond marking a fundamental shift in how industrial applications are built, IT/OT convergence has become a business imperative for industrial organizations. Bridging the gap between operational and information technology unlocks new possibilities for insight and innovation while maintaining the performance and reliability that industrial systems demand.
Looking to modernize your systems and bridge the gap between information and operational technologies? Application developers in many industry segments have used Postgres-powered Timescale Cloud to accelerate digital transformation in their companies.
You can learn more by watching the Managing IoT Energy Data with Timescale webinar, or take our IIoT-ready cloud platform for a test run.